Reset Password Page
1. User IDs cannot be changed.
Once you have successfully chosen a User ID and secret question/answer
combination and submitted the record, the User ID and secret question/answer
combination will remain tied to your record.
2. The Reset Password Page allows you to reset your forgotten NPI System password.
You must provide the answers to the secret questions you selected when you
created your account, and then enter a new password twice.
If all of the information is correct, your password is reset to the new value.
The password must be 8-12 characters long, contain at least one letter,
one number, no special characters, not be the same as the User ID,
and must be different from the previous 6 passwords.
Note: If you know your password, you can change it by
clicking the Change NPI Password button on the User Menu Page after you log in.